Terms of service
Welcome to Aurae Store! Here, “we”, “us” and “our” mean Aurae Store. We operate this website and store to provide you with a curated, uplifting shopping experience (the “Services”). Aurae Store is powered by Shopify, which helps us deliver these Services smoothly.
By visiting or using our Services, you agree to these Terms of Service and our Privacy Policy [LINK]. If you don’t agree, please don’t use our Services.
1. Access and Account
By using our Services, you confirm that you’re at least the age of majority in your area and have the right to allow any minors in your care to use the Services on your devices.
When using our store, you may provide information such as your email, billing, payment, and shipping details. Please ensure your information is accurate and up to date. You are responsible for keeping your account details secure and for all activity under your account.
2. Our Products
We do our best to present our products accurately. Colors or appearance may differ slightly due to your screen settings. Product descriptions may change, and we may limit quantities or discontinue products at any time.
3. Orders
Placing an order is an offer to purchase. We may accept or decline any order at our discretion. Orders are only confirmed once payment is processed. Review your order carefully, as cancellations may not be possible after acceptance.
All purchases are subject to our Return & Refund Policy. Orders are for personal use only, not for resale or export.
4. Prices and Billing
Prices, discounts, and promotions may change without notice. Taxes, shipping, and handling fees are additional. The price charged is what appears at checkout. Please ensure your payment information is current and accurate.
5. Shipping and Delivery
We aim to get your order to you promptly, but delivery times are estimates only. We’re not responsible for delays outside our control, including shipping carriers, customs, or other events. Once products leave our hands, the risk passes to you.
6. Intellectual Property
All content on our site — text, images, logos, product designs — belongs to Aurae Store, its affiliates, or licensors. You may use our Services for personal, non-commercial purposes only. Any other use requires our written consent.
7. Optional Tools & Third-Party Features
Our Services may include tools or links from third parties. We do not control or endorse these tools, and using them is at your own risk.
8. Feedback
If you provide ideas, suggestions, or other feedback (“Feedback”), you grant us a royalty-free license to use it for any purpose, including improving our Services. You confirm you own the Feedback and it does not violate any rights of others.
9. Errors and Omissions
Sometimes product info, pricing, or availability may have mistakes. We reserve the right to correct them and update orders as needed.
10. Prohibited Use
Use our Services lawfully. Do not harass, abuse, upload harmful content, send spam, or infringe intellectual property. Violating these rules may result in account suspension or termination.
11. Termination
We may suspend or terminate access to the Services at any time. Termination does not remove your responsibility for amounts owed prior to that date. Certain sections — Intellectual Property, Feedback, Disclaimer, Liability, Indemnification — survive termination.
12. Disclaimers & Limitation of Liability
Our Services and products are provided “as is” without warranties. We are not liable for indirect, incidental, or consequential damages. Some jurisdictions do not allow certain disclaimers, so this may not apply to you.
13. Indemnification
You agree to hold harmless Aurae Store, Shopify, and their affiliates from any losses arising from your use of our Services, breach of these Terms, or violation of others’ rights.
14. Governing Law
These Terms are governed by the courts in the jurisdiction where Aurae Store is headquartered. You consent to venue and personal jurisdiction there.
15. Changes to Terms
We may update these Terms at any time. It’s your responsibility to check the latest version on our website. Continuing to use our Services means you accept any changes.
16. Contact Information
Questions about these Terms? Please reach out:
Aurae Store
team@auraestore.com.au
Parcel Collect 10318 01468
Shop 1, 3366 Moggill Rd
Moggill QLD 4070